Listing errors are incorrect details about the product in item listings. Some of the product details that can have errors are:

• Price
• Images, description (colour, size, features, etc.)
• Quantity or what’s included

If we catch a listing error while processing your order, we will cancel your order. Cancelling your order is the last thing we want to do, but it may be necessary when we find listings with incorrect details. If we need to cancel your order, we’ll email you the reason for the cancellation.

We reserve the right to cancel the item(s) in accordance with our Terms of Use. (Pond Supply Terms of Service)